Privacy Policy

Commitment to Privacy Protection

The organisation Compassionate Disability Care Pty Ltd prioritises privacy protection. It protects personal data and adheres to transparent policies that govern data collection, usage, and sharing practices.

Scope of This Policy

This Privacy Policy outlines the information we collect from users, our data usage practices, and the privacy protection measures we implement when you use our website and services.

 

Who We Are

 

About Compassionate Disability Care PTY LTD

Compassionate Disability Care PTY LTD operates as a company that serves clients through NDIS-registered, high-quality, individualised care programs. Our organisational purpose enables individuals with disabilities to reach their goals of living independently and with fulfilment.

Use of Personal Information

We may require your personal information to enhance service delivery and development as we provide our services.

Information We Collect

Personal Information

• Our website collects personal identification information, including name, address, email address, phone number, and additional contact details, from users who complete website forms, subscribe to newsletters, or seek information about our services.
  
  

Usage Data

• The site automatically retrieves specific non-personal data from cookies and similar systems, including browser type, IP address, and pages that users visit. This information is used to analyse site trends, perform administrative tasks, and enhance the user experience.
  

Sensitive Data

• As we provide sensitive services related to your health needs, we require your explicit consent to handle this information in accordance with prevailing privacy regulations.

How We Use Your Information

• The service delivery process requires processing inquiries, managing appointments, and offering individualised client support.
  
• We utilise our communication platform to convey critical messages, offer valuable information about our services, and address questions from interested clients.
  
• Analysing website behaviour statistics helps us develop better websites, while client feedback allows us to improve service offerings.
  
• Our organisation follows two principles: compliance with laws protecting our clients’ and personal rights.

Sharing Your Information

Our company does not distribute your details to anyone, nor do we rent your information to others. Under highly confidential agreements, we collaborate with trusted third parties, including IT service providers and legal advisors. The disclosure happens due to legal requirements or to protect our rights and yours.

Security Measures

Our organisation implements different security systems, including encryption standards, access authentication methods, and scheduled audits, to safeguard your data from unauthorised access.

Your Rights

Users can inspect their data and request amendments or deletions before exercising their right to object or restrict specified data processing operations. To exercise these rights, contact our Privacy Officer using the details below.

Cookies and Tracking

The website uses cookies to enhance the user experience. Your browser has settings that allow you to turn off cookies, but doing so may reduce your system’s performance.

Updates to This Policy

Our Privacy Policy is updated periodically to reflect changes in our practices, evolving legal standards, and new enforcement requirements. The latest version of the policy is available on this webpage, accompanied by a specific effective date.

Contact Us

Any inquiries about this Privacy Policy should be directed to us through the following contact details:

•         Phone: 0420 266 516
•         Email: info@cdcares.com.au
•         Address: 36 Gertrude St Fitzroy VIC 306
•         ABN: 79641255245